![]() ![]() The Capture serial box is only applicable for advanced warehousing scenarios. ![]() This might seem a little confusing, but it is the correct behavior. ![]() Note that when this is option selected, the Capture serial option defaults to None and cannot be modified. The following image shows an example of this configuration. You can create a new tracking dimension group and select the “Active in sales process” check box for Serial number. You can create a tracking dimension group by clicking Inventory management -> Product information management -> Tracking dimension groups. The serial number tracking feature is configured for the tracking dimension group setup. SetupĬonfiguring a product to use this new feature is a straightforward process. The new capabilities added in Microsoft Dynamics AX 2012 R3 allow a serial number to be tracked, but defers the actual registration until the product is sold. This required an extra task of registering serial numbers, and added performance overhead to the system. For many companies this is the only reason to track serial numbers, but because serial numbers are stored as an inventory dimension, companies were forced to manage them at the individual product level in warehousing and inventory processes. The intention was to help companies who are struggling to manage serialized products in inventory, when they really just want to capture serial numbers for service and warranty purposes when items are sold. In Microsoft Dynamics AX 2012 R3 we added new serial number capabilities. In the mean time, you wont be able to cancel the packing slip, sorry.Serial Number Tracking for Service and Warranty in Microsoft Dynamics AX R3 There's a KB 3196554 you can download to get that functionality, as always do in a sandbox first. You have to go to the Load -> Ship and Receive tab in ribbon and click the "Cancel Packing Slips" button. Rob - That error message is when you click the Cancel button on the packing slip journal. I've been digging around for a while but can't find an answer. I would love to cancel a sales order but unfortunately the load has been ship confirmed. The packing slip contains items that are subject to warehouse management processes that are not supported by packing slip cancellation." " The packing slip cancellation cannot be posted. When I click the Cancel button I receive this message. Subject: Reverse shipment/load ship confirm ![]()
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January 2023
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